Thank you Scott for saving a Cox customer for 8 years. James the Cox repair person replaced the phone modem and the internet modem and I have not had throttling down to slow speeds for 3 days now.
#CG3000D RG NETCONTROL NETGEAR WINDOWS#
Windows Operating Systems, MS Office, Outlook, and more. Desktop and Notebook PCs, Printers, Scanners, and more. The service includes support for the following: NETGEAR and non-NETGEAR network devices.
It also could have been the internet modem, but when the End2End technician did a test from the tap with a brand new modem the slow speeds continued, so I figured it was not the internet modem. GearHead Technical Support makes it easy to fix issues on not just your NETGEAR purchase but for your entire home network. James discovered that I had an old phone modem that could have been interfering with the internet signal coming into my house. Wie kann ich meinem NetGear CG3000D-RG eine neue I. Scott (from the COX store) also replaced my 1 yr old modem (it had a 2 yr warranty) with a new version and confirmed my appointment with a Cox repair technician. Wie kann ich meinem NetGear CG3000D-RG eine neue IP-Adresse zuweisen Eine Frage stellen Startseite. NETGEAR does not provide any technical support support for this model. These units were somehow now available in retail channels.
After 3 visits from End2End with each doing one little piece that did not fix my problem of slow speed, I went to the Cox store and talked to Scott about my frustration - he made sure my next appointment was with a Cox specialist who had experience in all systems. Contacted NETGEAR technical support and were not able to receive any support Resolution: The CG3000D was sold directly to Charter ISP and came with no support. Thank you Scott Pickett for setting up a service call with a real Cox employee instead of a contractor.
I'm having the same problem and it looks like there are a lot of COX customers having this same problem.